For Milbon hair products, please call us 718-384-7412.
For Milbon hair products, please call us 718-384-7412.
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Returns & Exchanges

We will gladly accept returns and exchanges for products in original, unopened, and unaltered condition, in original packaging up to 30 days from purchase. Funds will be refunded to the original method of payment.

Exceptions

We do not accept returns or allow exchanges, nor do we offer refunds for the following products:

  • Sale items
  • Returns or exchanges without receipt or ability to validate purchase. We reserve the right to decline returns or exchanges without proof of purchase 

Make a Return

  • To begin a return, please Email Us with the order number to discuss the item you wish to return.
  • Once your request has been approved, you will receive return instructions via email.
  • You will be responsible for the arrangement and cost of shipping and delivery. However, if you received a damaged or defective item, we will supply you with a pre-paid shipping label to mail your return

Once we receive your merchandise and confirm it is in good condition with original packaging and tags, we will issue your refund. Please note that exchanges, credits, and refunds will be issued for the purchase price only; shipping charges are non-refundable. Any taxes charged will be refunded in accordance with state and local laws.

Questions?

Still have questions about the return process? Contact us — we're always happy to help!